Outsourced Technical Support
L1 Tech
$
899
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 10 Min
- Average Resolution Time 3 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L2 Tech
$
1199
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 10 Min
- Average Resolution Time 3 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L3 Tech
$
1499
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 10 Min
- Average Resolution Time 3 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L1 Tech
$
599
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 15 Min
- Average Resolution Time 4 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L2 Tech
$
799
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 15 Min
- Average Resolution Time 4 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L3 Tech
$
999
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 15 Min
- Average Resolution Time 4 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L1 Tech
$
399
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 10 Min
- Average Resolution Time 3 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L2 Tech
$
499
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 30 Min
- Average Resolution Time 8 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support
L3 Tech
$
699
/ / month / tech
Support
- Team Coverage (Min 4 Techs)
- HelpDesk Support
- L1 Support
- L2 Support
- L3 Support
- Server Monitoring
- Escalations
- Unlimited Number Of Tickets
- Unlimited Number Of Domains Per Server
- Unlimited Number Of Servers
- Average Response Time 10 Min
- Average Resolution Time 3 Hours*
- Complete Infrastructure management
- White Label Support
- Certified Engineers
- Sales Support
- Billing Support
- Free Setup
Technical
- Server Administration
- Cloud Administration
- Virtualization Administration
- Control Panel Administration
- Server Setup
- Server Update
- Server Hardening
- Server Optimization
- Server Migration
- Security Audit
- Data Center Escalation
- Shell/Bash Scripting
- Automation
- Devops
- Research & Development
Privilege Club Features
- Dedicated Phone Line
- Dedicated Skype Room
- Expect An Expert Call
- Chat Support
- Phone Support