Web Hosting Support
We are the pioneers in offering 24/7 outsourced web hosting support solutions for hosting providers across the globe.We specialize in Extended Server Security, Server audit, Server Hardening, Server Tweak, and Optimization.
We provide 24/7/365 technical support for Linux, Windows and Cloud servers with or without control panels. We are truly dedicated to offering the best outsourced web hosting support solutions. We support Dedicated Servers, Cloud Servers, or VPS running on any Linux or Windows OS.
Our server admins are highly trained and experienced in managing the servers 24 hours on 7 days a week to cover 365 days a year. Our admins are capable of offering the best outsourced web hosting support services and efficiently managing the server and cloud by fixing the complex issues which involve diagnosing, supporting and monitoring. Our outsourced web hosting support services includes proactive management, comprehensive monitoring, audit reporting, os patch monitoring, alerting and installation services.
We have customized plans for outsourced web hosting support services where for each monitored server, we set up a comprehensive runbook that records the procedures required to administer the system, including contingency handling. Any open support issues are logged in our issue tracking system, with status updates around the clock. Through performance counters and optional agents, we can provide a history of server activity, including disk usage, CPU utilization, and network activity.
Our experience as an outsourced web hosting support service provider has taught us that clients have varying needs. Our service varies from customers to customers and that works perfectly. For example, while some companies require support 24/7, some might require only during the day or night. It is this understanding that has enabled us to work out different plans for different businesses. Our web hosting support has 24/7 support coverage through the help desk, live chat, and phone assistance. We will deliver 100% technical support assistance in administering your server and take preventive measures to maintain your servers. We offer a delightful experience to our customers by offering them a stable server.